Welcome to PlayMetrics!
With the new transition of our registration software and website provider, both new and returning families will need to start a new account through Playmetrics. See below for additional resources to get set up.
If you have any further questions regarding programming or registration, please contact the East Grand Forks Recreation Coordinator, John Wuitschick, at
218.399.3270 or
jwuitschick@eastgrandforks.gov.
PlayMetrics Support Center
The PlayMetrics Help Center is the official online support resource for families using our new registration system. It contains step-by-step guides, videos, and answers to common questions about creating an account, registering for programs, managing your family profile, making payments, and using the PlayMetrics mobile app. If you ever get stuck, it's a great place to find quick answers before contacting our office.
How to Register Using PlayMetrics
Once your PlayMetrics account is set up, you'll only see programs that your child is eligible to register for. Simply select the program, choose the appropriate registration option (if applicable), complete any required forms or waivers, select a payment option, and submit your registration. A confirmation email and payment receipt will be sent once registration is complete.
Parent FAQs - Managing Your PlayMetrics Account
You can manage nearly every aspect of your PlayMetrics account from your profile settings. This includes updating your contact information, changing your password, adjusting notification preferences, managing family contacts, switching between account roles, updating player information, syncing your calendar, and using the mobile app. The Parent FAQs page is a helpful resource for troubleshooting common account questions and learning how to customize your account.
Adding Additional Family Contacts as a Player Contact
The account owner can invite additional family members or trusted contacts to access a player's account. Invited contacts can view schedules, receive team communications, update attendance, and manage player information, but they cannot view billing information or invite other contacts. Simply open Family Contacts, add a new contact, select the player(s), and send the invitation.
